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Our PACE Experts

Our experts partner with you and your health plan to maximize clinical and financial outcomes. Get to know them!


CareKinesis PACE Pharmacy team

Craig Barton, MBA, CPM, CSPO®, is the vice president and product portfolio director for CareKinesis PACE solutions.


Craig Barton, MBA, CPM, CSPO®, is the vice president and product portfolio director for CareKinesis PACE solutions. Craig leads the vision and growth of the CareKinesis PACE product portfolio and has more than 25 years of experience in product management, technology development, marketing, and business development.

Lisa A. Banks, PharmD, BCGP, CMWA is vice president of clinical initiatives and principally responsible for the development, implementation, and oversight of collaborative clinical performance and improvements.


Lisa A. Banks, PharmD, BCGP, CMWA is vice president of clinical initiatives and principally responsible for the development, implementation, and oversight of collaborative clinical performance and improvements. A board-certified geriatric pharmacist, Dr. Banks works to ensure that CareKinesis enhances quality of care for the vulnerable older adult population served by the Programs of All-inclusive Care of the Elderly (PACE).

Katina Bottos
Account Manager

Jasmine Dhanda, PharmD, BCGP PACE Clinical Initiatives Manager

Jasmine Dhanda, PharmD, BCGP
PACE Clinical Initiatives Manager

Amara Igwe, PharmD
Director, Pharmacy Operations

Michael Hock Regional Vice President, Northeast Region, Client Development & Account Management

Michael Hock
Regional Vice President, Northeast Region, Client Development & Account Management

Zachary T. Hopkins, PharmD, BCGP, CMWA PACE Call Center Manager

Zachary T. Hopkins, PharmD, BCGP, CMWA
PACE Call Center Director

Christopher Longo, PharmD, BCGP Pharmacist, Team Lead

Christopher Longo, PharmD, BCGP
Director, Pharmacy Operations

Brenna Murphy, PharmD, BCGP, CMWA Client Liaison, Eastern Midwest Region

Brenna Murphy, PharmD, BCGP, CMWA
Senior Account Manager

Carrie Anne Palandrani
Director of Account Management

Scott Raymond, PharmD, BCGP
Director, Pharmacy Operations

Lauren Reick, PharmD, BCGP Senior Director, Pharmacy Operations

Lauren Reick, PharmD, BCGP
Vice President, Pharmacy Operations


Consulting team

Sharon Hilton Senior PACE Consultant

Sharon Hilton
Senior PACE Consultant

Sharon brings over 15 years of PACE expertise to her consulting role, having held multiple leadership positions in PACE, including executive director. She works with organizations in all stages of PACE including exploration, development, and improvement, and she supports PACE sites to ensure compliance and operational consistencies.

Jenn Ovide Senior PACE consultant

Jenn Ovide
Senior PACE Consultant

With over 10 years of operational and leadership experience in PACE, including as center director, Jenn collaborates with programs in PACE development and growth. Her expertise includes corrective action plans, building and training interdisciplinary team members, audit preparation, and operations and workflows.


EHR/Integrated Technology Solutions team

Jamie Harvey O’Shea, BSN, RN Senior Director, Clinical Services & Customer Experience

Jamie Harvey, BSN, RN 
Senior Director, EMR Operations

Miguel Delgado
Director, EHR Implementation and Training

Jessica Lynch Director, Migrations and Integrations

Jessica Lynch
Director, Migrations and Integrations

Brogan Elbers Account Analyst Manager

Brogan Elbers
Senior Manager, Client Success


Risk Adjustment team

George “Mike” W. Brett, MD, is senior vice president of consulting services and chief medical officer for Capstone Risk Adjustment Services under CVHC.

George “Mike” W. Brett, MD
Chief Medical Officer

George “Mike” W. Brett, MD, is senior vice president of consulting services and chief medical officer for Capstone Risk Adjustment Services under CVHC. Dr. Brett has more than 30 years of experience in geriatric medicine and long-term care. Dr. Brett specialized in internal medicine and geriatrics, and served as medical director for several long-term care facilities and hospice organizations.

Indira Kanouka, MD Medical Consultant

Indira Kanouka, MD
Senior Medical Consultant

Marc Grushan, MD
Medical Consultant

Elizabeth Hengstebeck, D.O. FACOFP
Medical Consultant


Third Party Administration team

Nancy Griest Director of Implementation Services and Reporting

Nancy Griest
Director of Implementation Services and Reporting

Erica Leiter Director of Plan Analytics

Erica Leiter
Director, Accounting and Analytics

Jill Oakes Senior Director of Provider Network Services

Jill Oakes
Senior Director of Third Party Operations

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